001-972-951-7795 - Customer Support -------------------------------------------------------------------------------------------------------------------------------------------------- 100% SAFE & PRIVATE | DISCREET SHIPPING
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    What shipping options do you offer?

    Free USPS Shipping (3-5 Business days)

    Can I track my order?

    Yes, you can. Check the status of your order within your account and track it as it leaves our warehouse facilities and makes its way to your door. 

    What kind of packaging does my order come in? Is it discreet?

    Svocom respects your privacy. Therefore, all our products are shipped using the utmost discretion. Your package will arrive in a non-descript envelope or box with a neutral address on the mailing label.

    When will my order be shipped?

    It is our goal to get your order to you as quickly and efficiently as possible. Therefore, most orders received by 12:00 pm EST are shipped on the same day. Orders received after 12:00 pm EST will almost always be shipped on the next following business day. Please allow at least 24 hours for orders to process.

    Will delivery be made on the weekend (Saturday & Sunday)?

    No, Deliveries are made on business days only (Monday to Friday) .

    Do I need to sign for my order?

    No, not normally. We might ask for a signature if you are reshipped an item or order.

    UPS sometimes requires signatures for items over $100 and when you are reshipped an item or order.

    Do you ship internationally?

    Currently we offer free shipping to USA except Hawaii and Alaska